Introduction
At CAShaadi.in, we strive to ensure satisfaction with our matrimonial services for Chartered Accountants. Understanding the importance of flexibility, we offer a refund policy for our users.
Eligibility for Refund
- Refunds are available for subscription fees paid for our SaaS matrimonial platform.
- Users are eligible to request a refund within 30 days of their purchase.
- The refund is applicable to the initial subscription fee only. It does not cover any renewals or subsequent subscription charges.
How to Request a Refund
- To initiate a refund, users must contact our customer support team via email or through the contact form available on our website.
- Refunds will be processed using the original method of payment. Please allow up to 10 business days for the refund to be credited to your account.
- Users will receive an email confirmation once the refund has been processed.
Exceptions
- Refunds are not available for partial use or dissatisfaction with our service features or match findings.
- If any fraudulent activity or abuse of our services is detected, the user’s account will be terminated, and a refund will not be processed.
Subscription Cancellation
- Users can cancel their subscription at any time. However, cancellation does not automatically initiate a refund. The refund must be requested separately as per this policy.
- After the 30-day period, no refunds will be issued for cancellation or non-usage of the service.
- CAShaadi.in reserves the right to monitor, edit, or remove content that violates these terms.
Changes to the Refund Policy
- CAShaadi.in reserves the right to modify this refund policy at any time. Changes will be effective immediately upon posting on the website.
Contact Information
For more information about our refund policy or to submit a refund request, please contact our customer support team.